We are committed to providing a seamless shopping experience for our retail customers. Please read our customer-friendly policies regarding refunds and cancellations:
💸 Refund Policy
- Refund requests can be raised within 7 working days of product delivery.
- Refunds are eligible only if the product is:
- Unused,
- Undamaged,
- Returned in its original packaging.
- Once we receive and inspect the returned product, the refund will be initiated to the original payment method within 7 working days.
❌ Cancellation Policy
- Cancellations are allowed within 24 hours of placing the order.
- To cancel your order, please contact our support team promptly.
- After the cancellation is confirmed, the refund process will begin and may take 4–5 working days to reflect in your bank account or original payment method.